Privacy Policy

Privacy Policy for Iceberk

Last Updated: March 5, 2025

This Privacy Policy (“Policy”) explains how Iceberk, ("Iceberk,” "we,” “us,” “our”) collects, uses, and discloses personal information from and about you, and your choices regarding this information. This Policy applies to our, brands, websites, and mobile applications (collectively our "Services").

Applicability

This Policy only applies to the Services and does not apply to any websites, apps, or other services that we do not own or control. It also applies to personal data we collect offline, such as if you contact us by phone for support or at conferences or other events.

Information Collection

We limit the collection and use of personal information to that which is necessary for disclosed business purposes. Depending on how you interact with the Services, we may collect information directly from you, automatically, and/or from other sources.

We collect information directly from you when you use the Services, such as when you create an account, provide feedback, sign up for emails, engage with customer service, respond to surveys, quizzes, questionnaires, intake forms, post on the Services, or grant our Apps access to your photos or other information. The following describes common types of information you may provide to us.

We collect the following types of information:

Personal Information: This may include your name, email address, and phone number when you register for an account or contact us.
Demographic information, such as your gender, birth date, and marital status
User content: such as comments, photos, posts, ideas, reviews, feedback, or other content that you submit or otherwise make available through the Services. This content may be viewable by other account holders or the public and may be associated with account information like your username, depending on the nature of the Services and where you choose to make the content available.
Communications: Including, but not limited to, any information that you provide to us in an email, during a customer service interaction, or at an event; on social media by, for example, liking or sharing our post; or in response to a survey, quiz, sweepstakes, questionnaire
Health-related information: Information about your health status, condition, or diagnosis; medications you are taking; the type of care you are seeking; your sex life, relationships and sexual orientation; and information related to scheduling medical appointments
Usage Data: We automatically collect information about how you interact with our website, including location based on your IP address, browser type, and access times.

You are not required to provide us with any information about yourself. However, if you do not provide us with certain information, the Services will not function as intended or you will be unable to access certain features. For example, if you do not provide us with your name and email address, you cannot create an account.

We use this information to provide and improve our services, communicate with you.

How We Use Your Information

We use the information we collect for a variety of purposes, which may vary depending on the type of information and how you interact with the Services. These purposes may include to:

Provide and maintain the Services, including to register your account and run our business.
Personalize the Services, including by remembering your preferences.
Provide a meaningful connection and community for users
Conduct analysis and research related to the Services, including to understand use of the Services.
Improve and enhance the Services, including by developing new features.
Develop new products and services.
Communicate with you about your account, services you have requested, and your customer service requests or other inquiries, subject to any preferences you have communicated to us.
Advertise and market the Services and other products or services to you as described more fully below, subject to any preferences you have communicated to us.
Conduct surveys, sweepstakes, and similar activities.
Maintain security and prevent fraud.
Verify your identity or authenticate you.
Comply with applicable laws, regulations, and other legal process and procedures.
Exercise our legal rights (including by enforcing our terms and policies), detect and prevent illegal activity on the Services, or protect the rights, property, or safety of Iceberk, our users, our employees, or others.

We do not sell your personal information. However, we may share your data with:

Service Providers: Third parties who assist us in operating our website and providing our services.
Legal Requirements: When required by law or to protect our rights.

Data Security

Data collected is handled securely by Ghost.org which is what our website is built on and where your data is being stored and processed. Built on an open-source codebase, security is publicly vetted ensuring transparency. Read here on how your data is processed and secured.

Your Rights

You have the right to access, correct, or delete your personal information. You may also object to or restrict certain processing activities. If you will like to delete any of your information, please contact us at contact@mail.iceberk.co.

Changes to This Policy

We may update this Privacy Policy from time to time. We encourage you to review it periodically for any changes.

Disclaimer

The information and advice provided on Iceberk are for general informational purposes only and are not intended to substitute for professional psychological advice, diagnosis, or treatment. Our services do not equate to those of a professional psychologist. If you are experiencing psychological symptoms or require immediate assistance, please seek help from a qualified mental health professional.

Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at contact@mail.iceberk.co.

By using Iceberk's services, you consent to the practices described in this Privacy Policy.